{"orderNumber":{"valueMissing":"This field is required.","tooLong":"Please check this field","tooShort":"Please check this field"},"orderEmail":{"valueMissing":"The e-mail address field is required","typeMismatch":"Please enter a valid email address","patternMismatch":"Please enter a valid email address"},"contactEmail":{"valueMissing":"The e-mail address field is required","typeMismatch":"Please enter a valid email address","patternMismatch":"Please enter a valid email address"},"contactFirstName":{"valueMissing":"This field is required."},"contactSurname":{"valueMissing":"This field is required."},"contactSubject":{"valueMissing":"This field is required."},"newsletter-popup-email":{"valueMissing":"The e-mail address field is required","typeMismatch":"Please enter a valid email address","patternMismatch":"Please enter a valid email address"},"newsletter-footer-email":{"valueMissing":"The e-mail address field is required","typeMismatch":"Please enter a valid email address","patternMismatch":"Please enter a valid email address"},"newsletter-email":{"valueMissing":"The e-mail address field is required","typeMismatch":"Please enter a valid email address","patternMismatch":"Please enter a valid email address"}}

Help

Diesel accepts the following payment methods for online orders:

  • Credit or debit cards.

  • Paypal and Paypal Express.

  • Apple Pay.

  • Cash Delivery.


Credit CardPAYMENT WITH CREDIT CARD 

We accept payment by credit or debit cards issued by Visa, MasterCard or American Express.
We guarantee that every transaction on our website is secure. Payment and delivery data are collected through the most technologically advanced codification systems (TLS) and our store uses a VeriSign secure server and an ATW certificate to ensure maximum protection.


PaypalPAYMENT WITH PAYPAL

You can select PayPal as a payment method after entering your shipping and billing information.
After confirming your purchase, you will be taken to the PayPal login page where you can enter your account information and complete payment.
If you do not have a PayPal account, you can create one quickly and safely by clicking REGISTER from the PayPal login page.
In case of Paypal Express purchases, you will have the chance to review all details before confirming and completing the order anyways.
In case you did not log in before paying with PayPal Express, you can review the order detail in the Order Status page that you can find in the Help Area, by using the email connected to your PayPal account and the order number.


PAYMENT WITH APPLE PAY

You can select Apply Pay as your payment method, after entering your billing and shipping information.
Compatibility of your device with Apple Pay is crucial to be able to approve the transaction through Touch ID, Face ID, or, if using an Apple Watch, by pushing the side button twice. The outcome of the operation will appear on the screen of your iPhone, iPad, Mac or Apple Watch device.


Cash on DeliveryPAYMENT WITH CASH ON DELIVERY

If you select Cash on Delivery at checkout, you will pay for your purchase upon delivery of your order. Please remember you must have the exact amount indicated in the shipping confirmation email in cash, as the courier cannot provide change, and does not accept checks or payment with credit card.
This payment method has an additional cost of 6,50 Euro.

If you request a return, the refund will be issued through wire transfer to a bank or postal account. The additional cost for this choice of payment method cannot be refunded.

CASH ON DELIVERY RESTRICTIONS:

  • Available for Standard Shipping method only.

  • Unavailable for orders with gift option.

  • Unavailable for orders shipped to a store (Click & Collect delivery option).

NEED HELP?

If you have any question or need help with your account, you may contact us to assist you.

 

We will respont to every message within 1 working day. Monday to Saturday, excluding national holidays.

CLIENT SERVICE

PhonePhone: +39 0230321047
  From 9 am to 8 pm CET (from 8 am to 7 pm GMT), Monday to Saturday.


EmailE-mail
From 9 am to 8 pm, Monday to Saturday